Terms of Service
1. Agreement
By purchasing or starting a BrightNoon service, you agree to these Terms. You confirm you are 18 or older (a minor may use the service only with a parent or legal guardian’s consent). Please read Section 4 (Refunds) and Section 7 (Liability) — those are the important ones.
2. What we do
BrightNoon builds career documents — resume, cover letter, and LinkedIn — from your real background, with one round of revision, and (when available) interview preparation. Each purchase covers one job target; a genuinely different target is a separate engagement. Prices are shown at checkout in USD and paid through our payment provider before we begin; we don’t receive or store your full card or bank-account numbers. Please complete your session within 14 days of getting your access link.
3. How we work
We use a structured, AI-assisted process, and a person reviews and finalizes everything. We build only from your real experience and do not invent experience, employers, dates, or numbers; where a fact is missing we leave a marked placeholder for you to fill. You’re responsible for the accuracy of what you give us and for checking your final documents before you use them. Please don’t send national ID or passport numbers, or other sensitive information.
4. Refunds and cancellation
- Before you start: if you’ve paid but haven’t begun the interrogation, you can cancel for a full refund. (You also have a 7-day statutory withdrawal right under Korea’s E-Commerce Act.)
- Once you start: the work is made individually for you, so under Korea’s E-Commerce Act (Article 17(2)) the right to withdraw is limited once the service begins. We tell you this and ask you to confirm before you start; after that, the part already performed is non-refundable.
- If we fail to deliver: you get a refund for what we didn’t deliver.
- Refunds are never based on whether you got an interview or offer.
- To cancel or request a refund, email contact@brightnooncareers.com; we process eligible refunds within 3 business days, as required by law.
5. No outcome guarantee
We sell professional document craft and preparation — not a job, an interview, or any result. Hiring decisions rest with employers.
6. Your content, confidentiality, and ownership
You keep ownership of what you give us and of the final documents — use them freely. We keep our own methods, templates, and systems, and may keep anonymized phrasings not tied to any person. We treat your materials as confidential, use them only to deliver your service, and never sell them. We’d use your work as a public sample or testimonial only with your separate consent, which we ask at delivery.
7. Liability
To the extent the law allows, our total liability is limited to the amount you paid, and we’re not liable for indirect or consequential losses or for any hiring outcome. Nothing here limits liability for our willful misconduct or gross negligence, for death or personal injury, or anything that can’t be limited under Korea’s Act on the Regulation of Terms and Conditions. If you charge back a payment after we’ve delivered, instead of using the refund process above, that’s a breach and we may contest it.
8. Acceptable use
Don’t use the service to create false credentials, misrepresent another person, or for anything unlawful. We may decline or stop work that would require fabrication or break these Terms or the law.
9. Changes and governing law
We may update these Terms; the version in effect when you buy governs your purchase. These Terms are governed by Korean law, and if you’re a consumer you keep the mandatory consumer protections of your home country. The English text governs.
10. Contact
Questions about these Terms: contact@brightnooncareers.com.